The Government Service Center Evaluation Committee recently honored Bahrain’s most efficient service centers during the fifth cycle of the Taqeem program. This recognition highlights their dedication to providing high-quality services and improving citizen satisfaction.
The awards focused on centers that earned the Gold Category rating. These centers demonstrated outstanding service and performance. Many received the award for the first time, while others maintained their ranking across multiple cycles.
Notably, the Royal Humanitarian Foundation’s Customer Service Center and the General Directorate of Traffic’s Main Building stood out. Other honored centers include the Ministry of Justice’s Department of Minors’ Affairs and the Survey and Land Registration Bureau.
Moreover, centers that showed continued excellence across several cycles also received recognition. These include Customs Affairs at the Seaport, Nationality and Residence Affairs branches in Muharraq and Isa Town, and Civil Defense in Muharraq. The Information and eGovernment Authority’s ID Center in Arad and the Criminal Information Directorate also received Gold Shields.
The Government Service Center Evaluation Committee held the event as part of a national strategy to raise service standards. The initiative also supports the Bahrain Economic Vision 2030. It encourages digital transformation and efficient public administration.
This recognition reflects Bahrain’s commitment to innovation and quality in government services. Field visits and on-site evaluations confirmed the winning centers’ strong readiness and responsiveness. The program also closed 58 underperforming centers to maintain high standards.
With 47 centers receiving Gold ratings, the program shows tangible improvements. It also encourages all public institutions to improve further. The Government Service Center Evaluation Committee will continue awarding centers with Gold and Platinum ratings in the coming period.
This commitment to improvement ensures that citizens and residents experience faster, friendlier, and more reliable government services. In the end, it is about building trust and delivering real value to the people.
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