Qatar Islamic Bank (QIB) strengthened its reputation by winning top awards for financial inclusion and retail banking leadership. The bank received recognition as “Domestic Retail Bank of the Year in Qatar” and “Financial Inclusion Initiative of the Year in Qatar,” showing its commitment to accessible, customer-focused banking services.
Furthermore, the awards demonstrate QIB’s focus on enhancing digital experiences for its customers. Digital banking forms the core of the bank’s strategy. The QIB Mobile App now provides over 320 features, while more than 99 percent of retail transactions occur through digital channels. Consequently, QIB strengthens convenience and accessibility for its clients.
Moreover, QIB’s innovations include Qatar’s first digital Auto Marketplace, instant finance and credit card issuance, digital onboarding, and enhanced international remittance services. These developments highlight QIB’s dedication to efficiency, security, and financial inclusion. The bank continues to improve the overall banking experience through these initiatives.
In addition, QIB supports financial accessibility programs and sustainability initiatives. The bank focuses on creating a secure and inclusive environment for all customers. Its efforts combine operational efficiency, innovation, and customer-centric service, setting new standards for retail banking in Qatar.
D Anand, QIB’s General Manager – Personal Banking Group, emphasized the importance of these achievements. He said the awards recognize the strength of QIB’s digital strategy and its ongoing commitment to accessible banking solutions. Furthermore, he added that the bank aims to continue improving offerings while serving the diverse needs of customers.
Experts note that QIB’s recognition shows how digital innovation and inclusion can drive retail banking leadership. With this focus, the bank positions itself as a model for financial institutions across the region. By maintaining strong digital services, QIB ensures that customers benefit from safe, reliable, and efficient banking experiences.
Overall, the awards reflect QIB’s ongoing dedication to combining technology, accessibility, and excellent customer service. Leaders agree that QIB retail banking and financial inclusion will continue to shape the future of banking in Qatar. The bank plans to keep enhancing digital solutions, expanding financial access, and delivering innovative services to all customers.
