UAE Vehicle Recall measures will affect 892 Toyota and Lexus vehicles over a software issue involving front recognition cameras. Al Futtaim Automotive announced the recall after identifying a rare fault that could affect vehicle safety systems. The campaign covers selected Lexus NX, Toyota Crown, and Toyota bZ4X vehicles manufactured in Japan.
Al Futtaim Automotive is carrying out the recalls in coordination with the Ministry of Economy and Tourism. The first campaign involves selected Lexus NX vehicles manufactured between 2021 and 2023, with around 417 vehicles potentially affected in the UAE. A separate campaign covers Toyota Crown vehicles manufactured between 2022 and 2024, along with Toyota bZ4X models manufactured between 2021 and 2023.
The Toyota campaign covers approximately 475 vehicles across the two affected models. Together, the two campaigns account for the 892 vehicles included in the recall. The company said the corrective action focuses on updating programming connected to the vehicles’ front recognition camera.
According to the recall information, a rare software issue could corrupt the camera’s memory when drivers switch off their vehicles. If the problem occurs, the camera may not operate correctly when the vehicle starts again. As a result, the vehicle’s pre-collision system may fail to operate as intended.
The issue could also trigger warning lights or messages after the vehicle starts. Additionally, affected vehicles could produce audible alerts when the software problem occurs. The reported condition therefore concerns the camera software and its connection with the vehicle’s pre-collision functions.
The recall applies to selected vehicles within specific models and production periods. Therefore, owners of Lexus NX, Toyota Crown, and Toyota bZ4X vehicles should determine whether their vehicles fall within the affected ranges. The campaigns do not cover every vehicle from those model years.
Al Futtaim Automotive said inspections and required software updates will be provided free of charge. Owners whose vehicles fall under the recall can therefore receive the necessary corrective work without paying for the service. The company will update the relevant camera programming as part of the campaign.
The Lexus campaign specifically covers vehicles manufactured between 2021 and 2023. Meanwhile, the Toyota campaign covers Crown vehicles produced between 2022 and 2024 and bZ4X vehicles produced between 2021 and 2023. These production ranges determine which vehicles could fall within the recall.
UAE Vehicle Recall actions address a software-related condition rather than a reported mechanical defect. The affected component involves the front recognition camera, which supports the vehicle’s pre-collision system. Correct camera operation allows the safety system to perform its intended functions.
The reported software problem could affect the camera’s stored memory after the vehicle switches off. Consequently, the pre-collision system may not function during the following startup if the issue occurs. Dashboard warnings and audible alerts could also notify drivers of the condition.
The recall brings together vehicles from two major automotive brands sold through the UAE market. Lexus NX models account for the first group, while Toyota Crown and Toyota bZ4X models make up the second group. The combined campaigns cover approximately 892 vehicles.
The corrective action will focus on checking the affected vehicles and updating their software. Al Futtaim Automotive has confirmed that owners will not pay for inspections or required software updates. The company is conducting the campaign in coordination with the relevant government authority.
The recall highlights the role of software in modern vehicle safety systems. As manufacturers increasingly rely on cameras and electronic systems, software programming can directly affect safety-related functions. In this case, the corrective measure specifically targets programming associated with the front recognition camera.
Owners of potentially affected vehicles should confirm whether their vehicles fall within the specified model and production ranges. Those covered by the campaign can then arrange the required inspection and software update. The corrective work will be completed without charge.
UAE Vehicle Recall measures will therefore cover selected Lexus and Toyota vehicles manufactured in Japan. The campaign aims to address the identified camera software issue and ensure the affected system receives the required programming update.

