As part of its ongoing transformation journey, AlRayan Bank has officially launched the first-of-its-kind standalone Self-Service Digital Zone (ALRAYAN GO Kiosk) in the State of Qatar. This innovative concept reflects the bank’s continued commitment to enhancing customer experience through digitalization. It also upholds high service standards.
The ALRAYAN GO Kiosk combines the speed and flexibility of digital banking with the reliability and familiarity of traditional in-branch services. All of this is provided in one seamless, integrated experience.
Customers can independently perform a variety of essential services such as cash withdrawals and deposits, and instant card printing (initiated through the ALRAYAN GO app). They can also perform immediate cheque book issuance. The service is available 24/7. It will be gradually rolled out across various strategic locations. This offers customers greater accessibility and flexibility in how they bank.
“The launch of the Self-Service Digital Zone marks a key milestone in our transformation agenda,” said Omar Al Emadi, Acting Group Executive Officer at AlRayan Bank. “Our goal is to empower customers with smart, secure, and user-friendly tools. These tools simplify their banking journey while maintaining the personalized care they expect from AlRayan Bank.”
Houssam Itani, Group Chief Transformation Officer at AlRayan Bank, added: “At AlRayan Bank, we are committed to driving our transformation in a way that genuinely benefits our customers. The launch of the Self-Service Digital Zone is part of our larger vision. We aim to transform banking into a smoother, more efficient, and more personalized experience.”
By introducing this concept, AlRayan Bank continues to reinforce its position as a pioneer in digital transformation. It offers innovative solutions that improve service quality and respond to the evolving needs of its customers.
